Terms OF Services

Last Updated: October 2, 2026

Welcome to countryleather, operated by Country Leather. These Terms of Service govern your use of our website and your purchase of products through our online store.

By accessing or using our website, you agree to these Terms of Service. If you do not agree with these terms, please do not use our website.

1. Business Information

Business Name: Country Leather
Store Name: countryleather
Email: info@countryleather.shop
Phone: +61 410 302 090
Address: 108 Elizabeth St, Hobart TAS 7000, Australia
Chat Support: 24/7
Time Zone: Australian Eastern Standard Time (AEST)

2. Use of Our Website

You may use our website for lawful purposes and in accordance with these Terms of Service.

You agree not to:

Use the website for unlawful purposes.
Attempt to interfere with the operation or security of the website.
Submit false, misleading, or fraudulent information.
Attempt to gain unauthorized access to our website, systems, or accounts.
Use website content in a way that infringes applicable laws or third-party rights.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, prices, and other product information displayed on our website are accurate.

However, minor differences may occur between product images and the actual product due to screen settings, lighting, photography, or other factors.

We reserve the right to correct errors, update product information, and make changes to product availability where necessary.

4. Product Availability

Product availability may change without notice.

If a product becomes unavailable after an order has been placed, we may contact you regarding the order and, where appropriate, provide a refund for an unavailable product.

5. Prices

Prices displayed on our website are shown in the applicable currency at checkout.

We reserve the right to update product prices or correct pricing errors.

The applicable price for your order will be shown before you complete the checkout process.

6. Orders

When you place an order through our website, you are responsible for providing accurate and complete information.

This includes:

Your name
Email address
Phone number where required
Billing information
Delivery address
Payment information

After an order is submitted, you may receive an order confirmation by email.

An order confirmation confirms that we have received your order request. It does not prevent us from contacting you if an issue with the order is identified.

7. Payment

We currently accept:

Credit Card
Debit Card
Google Pay
Buy with Shop

Payment must be successfully authorized before an order can be processed.

For additional information, please review our Payment Policy.

8. Shipping and Delivery

We currently provide free shipping throughout Australia.

We do not offer international shipping.

Our standard estimated delivery timeframe is:

Handling: 1–2 business days
Transit: 3–5 business days
Total estimated delivery: 4–7 business days

Our order cut-off time is 5:00 PM Australian Eastern Standard Time (AEST).

Delivery times are estimates and may be affected by circumstances outside our reasonable control, including carrier delays, severe weather, public holidays, transportation disruptions, or incorrect delivery information.

For complete details, please review our Shipping Policy.

9. Returns

We accept eligible product returns within 28 days from the date of delivery.

We accept returns for both defective and non-defective products, subject to the conditions described in our Return Policy.

We do not charge a restocking fee, and we currently do not offer exchanges.

For complete return instructions, please review our Return Policy.

10. Refunds

Approved refunds are generally processed within 10 business days after the returned product has been received and reviewed.

Where practicable, refunds are issued using the original payment method.

For additional information, please review our Refund Policy.

11. Australian Consumer Law

Nothing in these Terms of Service is intended to exclude, restrict, or replace any rights or remedies available to customers under the Australian Consumer Law.

Where applicable, customers retain their rights under Australian consumer guarantees and other mandatory consumer protections.

12. Intellectual Property

Unless otherwise stated, content available on our website, including text, graphics, logos, images, website design, and other materials, may be owned by or licensed to Country Leather.

You must not reproduce, distribute, modify, copy, publish, or commercially exploit website content without appropriate authorization, except where permitted by applicable law.

13. Third-Party Services

Our website may use third-party services to provide functions such as payment processing, analytics, security, advertising, or other website features.

Your use of certain third-party services may also be subject to the third party's own terms and policies.

14. Privacy

We collect and handle personal information in accordance with our Privacy Policy.

We only seek to collect information reasonably necessary to operate our store, process orders, provide customer support, maintain security, and meet applicable legal obligations.

15. Website Availability

We aim to keep our website available and functioning properly. However, we do not guarantee that the website will always be available, uninterrupted, or free from technical errors.

Temporary interruptions may occur due to maintenance, technical problems, hosting issues, security measures, or other circumstances.

16. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our business, website, services, policies, or applicable legal requirements.

The updated version will be posted on this page with a revised Last Updated date.

17. Governing Law

These Terms of Service are intended to operate in accordance with the laws applicable in Australia, subject to any mandatory consumer rights and protections that apply to your purchase.