Contact us
At countryleather, operated by Country Leather, we are committed to providing clear and accessible customer support. If you have questions about our products, orders, shipping, returns, refunds, payments, or any other matter, please contact us using the information below.
Business Information
Business Name: Country Leather
Store Name: countryleather
Email: info@countryleather.shop
Phone: +61 410 302 090
Business Address: 108 Elizabeth St, Hobart TAS 7000, Australia
Time Zone: Australian Eastern Standard Time (AEST)
Customer Support
Our Live Chat Support is available 24/7.
For email inquiries, please contact us at:
You can contact us regarding:
- Product questions
- Order information
- Shipping and delivery
- Return requests
- Refund inquiries
- Payment questions
- Damaged or defective products
- General customer support
Contact by Email
For the fastest assistance, please include relevant information in your message, such as your order number when contacting us about an existing order.
Email: info@countryleather.shop
When contacting us about a product or order, providing your order number and a clear description of your request can help us respond more efficiently.
Contact by Phone
Phone: +61 410 302 090
Our phone contact is available for customer inquiries relating to our store, products, orders, and services.
Business Address
Country Leather
108 Elizabeth St
Hobart TAS 7000
Australia
Shipping Questions
We offer free shipping throughout Australia.
We currently do not offer international shipping.
Estimated delivery is:
- Handling: 1–2 business days
- Transit: 3–5 business days
- Total estimated delivery: 4–7 business days
For complete information, please review our Shipping Policy.
Return and Refund Questions
We accept eligible returns within 28 days from the date of delivery.
We accept returns for defective and non-defective products, subject to our applicable return conditions.
For return requests, please contact us by email at:
For more information, please review our Return Policy and Refund Policy.
Payment Questions
We currently accept:
- Credit Card
- Debit Card
- Google Pay
- Buy with Shop
If you experience an issue with payment or have a question about a transaction, please contact us using the information above.
You can also review our Payment Policy.
General Inquiries
For general questions about countryleather, our products, website, policies, or customer service, please contact us by email, phone, or live chat.
We aim to provide clear information and assistance regarding your inquiry.
Customer Support Details
Business Name: Country Leather
Store Name: countryleather
Email: info@countryleather.shop
Phone: +61 410 302 090
Address: 108 Elizabeth St, Hobart TAS 7000, Australia
Live Chat Support: 24/7
Time Zone: Australian Eastern Standard Time (AEST)