About us

Welcome to countryleather

At countryleather, operated by Country Leather, we are an Australian online store focused on providing a range of leather bags for customers across Australia.

Our goal is to provide customers with a straightforward online shopping experience, clear product information, secure payment options, and transparent policies covering shipping, returns, refunds, and customer support.

What We Offer

We offer a selection of leather bags designed for different everyday needs and preferences.

Our online store provides customers with product information to help them understand the items available before placing an order.

We aim to keep product information, pricing, payment options, shipping details, and return conditions clearly presented throughout the shopping process.

Shopping With countryleather

We believe customers should be able to understand the important details of their purchase before completing checkout.

That's why we provide clear information about:

  • Product details
  • Pricing
  • Payment methods
  • Shipping times
  • Returns
  • Refunds
  • Customer support

We also offer free shipping throughout Australia.

At this time, we do not offer international shipping.

Our Customer Support

Customer support is an important part of our store.

Customers can contact us regarding:

  • Product questions
  • Existing orders
  • Shipping and delivery
  • Returns
  • Refunds
  • Payments
  • General inquiries

Our Live Chat Support is available 24/7.

You can also contact our team by email or phone.

Our Business Information

Business Name: Country Leather
Store Name: countryleather
Email: info@countryleather.shop
Phone: +61 410 302 090
Address: 108 Elizabeth St, Hobart TAS 7000, Australia
Chat Support: 24/7
Time Zone: Australian Eastern Standard Time (AEST)

Shipping Across Australia

We currently provide free shipping throughout Australia.

Our estimated delivery timeframe is:

  • Handling: 1–2 business days
  • Transit: 3–5 business days
  • Total estimated delivery: 4–7 business days

For complete details, please review our Shipping Policy.

Returns and Refunds

We accept eligible returns within 28 days from the date of delivery, including eligible defective and non-defective returns.

We do not charge a restocking fee, and we currently do not offer exchanges.

For more information, please review our Return Policy and Refund Policy.

Payment Options

We currently accept:

  • Credit Card
  • Debit Card
  • Google Pay
  • Buy with Shop

Payment information is processed through the applicable payment services used during checkout.

For additional information, please review our Payment Policy.

Our Commitment

At countryleather, we aim to make online shopping simple and transparent by providing accessible business information, clear store policies, secure checkout options, and customer support.

We also respect customers' rights under applicable Australian consumer protection laws.

Contact Us

If you have any questions about our store, products, orders, shipping, returns, or payments, please contact us:

Country Leather
108 Elizabeth St, Hobart TAS 7000, Australia
Email: info@countryleather.shop
Phone: +61 410 302 090
Live Chat: 24/7

You can also visit our Contact Us page.

Related Policies