Last Updated: October 2, 2026
At countryleather, operated by Country Leather, we are committed to providing clear and reliable shipping information for every order. This Shipping Policy explains where we ship, how orders are processed, and the estimated delivery times for customers in Australia.
Shipping Area
We currently offer free shipping throughout Australia.
At this time, we do not ship internationally. Orders can only be delivered to addresses within Australia.
Shipping Cost
Free Standard Shipping is available on all eligible orders delivered within Australia.
There are no additional shipping charges for standard delivery.
Order Cut-Off Time
Our daily order cut-off time is:
5:00 PM Australian Eastern Standard Time (AEST)
Orders placed after the daily cut-off time will be processed on the next business day.
Order Handling Time
Orders are generally processed and prepared for shipment within:
1–2 business days
Handling time begins on the next business day after the order is placed, where applicable.
Transit Time
After your order has been processed and dispatched, the estimated transit time is:
3–5 business days
Transit time begins once the order has been handed over to the delivery carrier.
Estimated Total Delivery Time
The estimated total delivery time is:
4–7 business days
This consists of:
- Handling: 1–2 business days
- Transit: 3–5 business days
- Total estimated delivery: 4–7 business days
These are estimated delivery times and are not guaranteed delivery dates.
Business Days
Business days generally refer to Monday through Friday and exclude Australian public holidays.
Orders placed on weekends or public holidays may begin processing on the next available business day.
Delivery Address
Customers are responsible for providing a complete and accurate delivery address during checkout.
Please ensure that your:
- Full name
- Street address
- Suburb
- State or territory
- Postcode
- Any applicable unit, apartment, or building information
are entered correctly.
We may not be responsible for delays or unsuccessful delivery caused by an incorrect or incomplete address provided by the customer.
Delivery Delays
While we aim to process and dispatch orders within the stated timeframes, delivery may occasionally take longer due to circumstances outside our reasonable control, including:
- Carrier delays
- Severe weather
- Public holidays
- Natural events
- Transportation disruptions
- Incorrect or incomplete delivery information
- Other unforeseen circumstances affecting transportation
If your order has not arrived within the expected delivery timeframe, please contact us so we can assist.
Order Tracking
If tracking information is available for your order, it may be provided after your order has been dispatched.
Tracking information can take some time to become active after the carrier receives the shipment.
Damaged Packages
If your order arrives damaged, please contact us as soon as possible at info@countryleather.shop with your order details and, where appropriate, photographs of the package and product.
We will review the issue and provide the appropriate next steps.
Undelivered or Returned Packages
If a package cannot be delivered because of an incorrect address or another issue attributable to the delivery information provided at checkout, please contact us at info@countryleather.shop so we can review the situation.
Any applicable consumer rights under Australian law remain unaffected by this Shipping Policy.
International Shipping
We currently do not offer international shipping.
Orders are accepted for delivery within Australia only.
Contact Us
If you have questions about shipping, delivery times, or an existing order, please contact us:
Business Name: Country Leather
Store Name: countryleather
Email: info@countryleather.shop
Phone: +61 410 302 090
Address: 108 Elizabeth St, Hobart TAS 7000, Australia
Chat Support: 24/7
Time Zone: Australian Eastern Standard Time (AEST)